Tuffstuff

TUFFSTUFF Additional Services

1. Roadside assistance - 24 hours in respect of:

  • Mechanical & electrical breakdown
  • Tow-in following collision
  • Locksmith assistance
  • Flat battery assistance
  • Flat tyre
  • Out of fuel

    ** Only while inside RSA **

2. International medical evacuation

  • 24/7 med evac back to RSA in respect of any life threatening cause from any country in Africa south of the equator with guaranteed hospitalisation in RSA in private hospitals.
  • Full repatriation back to RSA of occupants of insured vehicle if required.
  • International delivery of emergency medication to any occupant of the insured vehicle.
  • International repatriation of mortal remains of any occupant of the insured vehicle.

3. Airborne technical assistance

  • Assistance while outside the borders of RSA but south of the equator.
  • IRO electronic failure
  • Mechanical failure
  • Loss of keys
  • Full repatriation back to RSA should we not be able to remedy the situation.

4. Repatriation following accident, theft or hi-jacking

  • Full repatriation back to RSA of the vehicle, its contents/trailer and its passengers following an accident and the vehicle is not drivable.
  • Full repatriation back to RSA of all occupants of the vehicle following theft of hi-jacking.

5. Emergency Accommodation

  • Accommodation for all occupants of the vehicle following any incident covered in terms of points 2, 3 and 4 above.

6. Car hire following an accident or theft up to 75 days.

7. International legal assistance anywhere in Africa south of the equator and while outside RSA by suitably qualified lawyers.

8. Satellite Phone Rental

  • **This facility is available to TUFFSTUFF policy holders who’s TUFFSTUFF policy is facilitated by REAM Insurance Brokers (Pty) Ltd.