TUFFSTUFF Insurance Services

1. Roadside assistance - 24 hours in respect of:

  • Mechanical & electrical breakdown
  • Tow-in following collision
  • Locksmith assistance
  • Flat battery assistance
  • Flat tyre
  • Out of fuel

    ** Only while inside RSA **

2. International medical evacuation

  • 24/7 med evac back to RSA in respect of any life threatening cause from any country in Africa south of the equator with guaranteed hospitalisation in RSA in private hospitals.
  • Full repatriation back to RSA of occupants of insured vehicle if required.
  • International delivery of emergency medication to any occupant of the insured vehicle.
  • International repatriation of mortal remains of any occupant of the insured vehicle.

3. Airborne technical assistance

  • Assistance while outside the borders of RSA but south of the equator.
  • IRO electronic failure
  • Mechanical failure
  • Loss of keys
  • Full repatriation back to RSA should we not be able to remedy the situation.

4. Repatriation following accident, theft or hi-jacking

  • Full repatriation back to RSA of the vehicle, its contents/trailer and its passengers following an accident and the vehicle is not drivable.
  • Full repatriation back to RSA of all occupants of the vehicle following theft of hi-jacking.

5. Emergency Accommodation

  • Accommodation for all occupants of the vehicle following any incident covered in terms of points 2, 3 and 4 above.

6. Car hire following an accident or theft up to 75 days.

7. International legal assistance anywhere in Africa south of the equator and while outside RSA by suitably qualified lawyers.